Call Center Specialist For Benchmarking, Improving and Certifying World Class FCR, Esat and Csat Performers

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SQM Group First Call Resolution Specialist

Phone: (800) 446-2095
Fax: (250) 260-7821
Email: inform@sqmgroup.com
Website: www.sqmgroup.com
   

To be operationally excellent at capturing, measuring and reporting our client's call center performance at good value and to benchmark, track, evaluate, improve and award call center first call resolution, quality assurance, employee and customer satisfaction performance.
 
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