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SQM Group First Call Resolution Specialist

Phone: (800) 446-2095
Fax: (250) 260-7821
Email: inform@sqmgroup.com
Website: www.sqmgroup.com
   
Telephone Survey Representatives
We are experiencing rapid growth and need people to conduct customer telephone satisfaction surveys at our Vernon BC office. SQM's Telephone Survey Representatives have very high job satisfaction, in fact, they consider SQM to be Vernon's Employer of Choice.

Responsibilities:
  • Ability to follow SQM survey standards
  • Excellent people skills
  • Accurate documentation skills
  • Excellent listening skills
  • Effective interpersonal skills
  • Professional telephone manner
  • Clear and effective communication
  • Demonstrate good judgement
  • Ability to sit for long periods of time

Qualifications:
  • Fluent in French, Spanish and English for Bilingual positions
  • Computer knowledge
  • Competent keyboarding skills (at least 40 WPM with high accuracy)
  • Able to work 35-40 hours a week, Monday - Friday 8 am - 5 pm

We Offer:
  • $12.00 hour/annual reviews
  • Paid Training
  • High employee job satisfaction
  • Eligible for benefit plan after 6 months
  • Career advancement opportunities within a growing organization


Send resume to:
SQM Group
4611 23rd Street
Vernon BC V1T 4K7

Or
Fax resume to:
250-260-7821

Or
Stop by and fill out an application

Or
Email: lisades@sqmgroup.com
 
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