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Top 10 Call Center Quality Assurance Best Practices

Contact the SQM Team

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Contact us to learn how our QA software, research (e.g., benchmarking & tracking CX studies), and awards program can help your call center agents reduce costs and deliver great CX.

Locations

USA Headquarters

SQM Group
7600 No. Mineral Dr Ste 200
Coeur d'Alene, ID 83815
USA
+1 (888) 972-0844
+1 (208) 762-6346 (fax)

Canada Headquarters

SQM Group
3126 31 Ave #200
Vernon, BC V1T 2H1
Canada
+1 (800) 446-2095
+1 (250) 260-1517 (fax)